ManvigSHOP Refund Policy (Simplified Version)
Thank you for shopping at ManvigSHOP. We hope you love your orders. Below is our brief refund rule.
1. Refund Eligibility
- Only physical goods can be refunded. Digital products, subscriptions, software licenses and gift cards are non-refundable.
- Submit refund requests within 14 days after purchase.
- Items must be unused, intact and in original packaging, otherwise we may refuse the refund.
2. How to Apply for a Refund
- Contact our support with your order number and refund reason.
- We will check your application and notify you of approval or rejection by email.
- Approved refunds will be returned to your original payment account, minus relevant fees.
3. Return Shipping Rules
Buyers cover return shipping costs unless the fault is on our side. Original shipping fees are non-refundable for customer-initiated returns.
4. Damaged & Defective Items
All goods are inspected before shipment. Please contact us right away if you receive broken or defective products. We will arrange return or exchange after you provide proof photos.
5. Policy Update
We reserve the right to revise this policy without prior notice. Updates take effect once posted on the store.
6.Govern law
These Terms and Conditions are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
Contact Info
Tel: +86 18138742824
Email: manvig88@outlook.com